Deleting your data

Cat Max Tarot · this is the URL given to Meta as our data deletion instructions

How to ask

Send us a message from the same account you used for your reading — the same Facebook, Instagram, Telegram or LINE account — saying you want your data deleted. Or email info@catmaxtarot.com and tell us which platform and account name you used, so we can find your records.

Asking from the account itself is the quickest route, because that account identifier is what your records are stored against.

What gets deleted

• Your messaging account identifier and display name.
• Everything you wrote to us — your situation, and your follow-up answer.
• Your readings, including the cards drawn and the text you were sent.
• The emotional summaries derived from your readings.

Once deleted, a future reading will have no memory of your earlier ones.

What we cannot delete

The messages themselves remain in your own chat history on Facebook, Instagram, Telegram or LINE, because that conversation belongs to your account on that platform. Delete the conversation there if you want it gone.

How long it takes

We will confirm and complete deletion within 30 days of your request, including from any backup copies held at the time you asked.